Australia's #1 Pool Shop
It all started 52 years ago from a small garage in Blacktown with Peter - a pool technician.
Peter is one of those guys who is incredibly passionate about his work and who fully dedicates himself to serve his customers. He is always available and ready. He has always been told that he gives “unreasonably good service.”
Even though Peter never advertised his services, word quickly spread about the quality of his work, and his customer base grew to the point that one could confidently say that anyone around Blacktown with a pool knew him. Peter was Blacktown’s best kept secret.
The garage grew into a shop, and the shop started to get busier and busier.
When Nick, Peter’s son-in-law, started to help on the weekends, he realized that perhaps there was something more fulfilling than his corporate job... something where the results of his contributions could be seen and appreciated.
Nick told Con, his brother, and they both had the same vision — to open the first pool superstore in Australia where an extensive range of pool equipment could be on display; a place where people could go and have all their pool needs met — in short, a warehouse-sized pool shop that offered full-blown, world-class retail service.
When they finally opened the first superstore in Blacktown they were told they were unreasonable: “Nobody has ever done that before; you won’t be able to pay the rent; all pool shops are small, and the franchises will eat you alive,” etc.
They now employ 60 pool professionals across five super stores that have over 6000 lines of products in stock and serve 120,000 customers each year...and they’re still growing!
The formula is simple: The largest range of pool products displayed for sale in a world-class super-store at the best prices, and with “unreasonably good service.”