Pool and Spa Warehouse

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FREE DELIVERY AUSTRALIA WIDE FOR ORDERS OVER $50*

Delivery is free for all orders over $50, otherwise a $10 shipping fee will apply. Some remote areas may attract a shipping charge and if so the purchaser will be notified. We ship all goods to metropolitan areas via Fastway Couriers and delivery is 1-2 working days for major capital cities and in Perth 4-8 business days. It may take up to 10 days for more remote areas. We only ship within Australia.

Orders are dispatched from our warehouse in Sydney and delivered by Fastway Couriers or Australia Post during normal business hours. Both delivery services are secure and reliable and each parcel carries a barcode allowing us to fully track your parcel. A signature will be required on delivery and if you are not home to receive your parcel, a delivery card will be left in your letterbox informing you of how to collect your parcel during normal business hours. Parcels will be held by each of the delivery services for their maximum hold time. However, should you not respond to their respective calling cards and the parcel is returned to us as unclaimed, further freight charges will be payable for re-delivery. Freight charges paid for the original dispatch are not refundable. With this in mind, it's best to supply a work delivery address whenever possible.

Please note that the above schedule is a guide only set out by our delivery service carriers. Rural and remote addresses, where delivery is not provided every day, may take longer. Pool and Spa Warehouse cannot guarantee exact delivery times. Please contact us and we will advise you of your parcel's progress.

Occasionally, some delays may occur from our carriers that we have absolutely no control over. In these circumstances, Pool and Spa Warehouse will not be liable for any delays, expenses or damages incurred.

Customers must ensure that they enter the correct delivery address details at the time of ordering. Should you enter the wrong address, Pool and Spa Warehouse is not obliged to re-send the order to the correct address at our expense.