"The Legendary Workhorse for Tiled Pools"
Renowned in the pool industry as the "legendary workhorse," the Hayward TigerShark XL QC offers unmatched reliability, efficiency, and cleaning power for tiled pool surfaces.
It will strenuously vacuum, brush and scrub all of your pool floor and walls up to the waterline as no other robotic cleaner can - all in under 90 minutes!
Equipped with the largest filter canister in the market, and 5-micron filtration porosity, it is the best suitable robotic pool cleaner for pools in which both ultra-fine dust and larger debris are an issue.
While steps, drains and other obstacles tend to hinder other robotic cleaners, they are less of an issue for the TigerShark, which would hardly get stopped by anything.
Despite the vigorous display of power and diligence it showcases, the TigerShark is an energy-efficient machine. Thanks to its state-of-the-art design, it uses just about the same energy that a standard light bulb will consume - It is truly amazing that this is all the power that it is needed for such a hard-working and intelligent pool cleaner.
The TigerShark is a clear demonstration of a well built, mature and time-tested product that simply does its job flawlessly day in and day out.
Benefits:
- Spotless Cleaning: Equipped with the largest filter canister in the market, the strongest suction capacity and self-programming technology, it will strenuously and efficiently vacuum, brush and scrub all of your pool like no other robot can.
- Floor, Wall & Waterline: Thoroughly cleans and scrubs the pool floor, walls and waterline in all pool shapes. Built to climb walls in Australian pools.
- Prevents Algae & Bacteria: Its powerful brushing helps prevent germination of algae and bacteria and reduces the need for using chemicals.
- Any Pool: Cleans any pool of any shape. Reaches everywhere in your pool including the bottom, sides and steps. Thanks to its long 17m power cord, extra-large capacity filter and large cleaning path, it is able to perform efficiently even in a larger pool.
- Easy to Use: Plug & Play and fully automated.
- Saves on Electricity: As it uses its own power source and filtration mechanism it does not use, drain nor clog your pool filtration system which in combination with its intelligent programs and energy-efficient design drastically minimizes energy use.
- Improved Water Clarity: Without a suction cleaner attached to your pool skimmer, it is left free to skim the top of your pool. This increases the pool’s turnover rate, improving water clarity
- Suitable for Fine Dust: Unlike most other robots in the market, the TigerShark features 5-micron filtration technology allowing it to tackle pools with fine dust issues.
Features:
- QuickClean Cycle: Delivers a rapid 90-minute cleaning cycle, ideal for a quick yet thorough clean.
- Adaptive Seek Control Logic (ASCL): Smart self-programming technology calculates the optimal cleaning pattern, adjusts to pool size, and powers down automatically at the end of the cleaning cycle for maximum energy efficiency.
- Teflon-Reinforced Cord: Built with Teflon reinforcement for exceptional durability, ensuring a long-lasting and tangle-free experience.
- Handle-Reverse Functionality: Enables superior scrubbing action and prevents cord tangling for uninterrupted cleaning.
- Powerful Onboard Pump with Venturi System: Provides powerful suction to collect dirt and debris as it cleans the pool floor, walls, inclines, and even steps.
- Hydro-Dynamic Head Design: A sleek, performance-engineered design allows it to clean independently of the pool’s filter system.
- Energy-Efficient Motor: Engineered to deliver high vacuum strength with minimal energy consumption.
- Heavy-Duty Drive Tracks: Equipped with mechanized treads that enable effortless wall-climbing up to the waterline for complete pool coverage.
- Specialized Foam Roller: Specifically designed with a specialized foam roller, this model tackles the unique challenges of tiled surfaces, ensuring a thorough clean without damage to delicate tiles.
- AquaVac Insulated Floating Cord: Incorporates Teflon reinforcement for additional durability, safety, and tangle-free operation.
Optional Accessory:
Transportation Caddy
Premium caddy available for easy transport and convenient storage of the TigerShark Cleaner
Spring Clean-Up Filter Element
Designed for efficient collection of larger debris during heavy clean-ups, ensuring the TigerShark maintains peak performance.
Technical Specifications:
| TigerShark XL QC for Tiled Pools | |
|---|---|
| Types of inground pools | |
| Surfaces | Tiles |
| Shapes | Rectangular, oval, free shape Flat, gentle slope, composite slope, diamond shape |
| Size | For in-ground pools Up to 12 x 6m |
| Performance | |
| Cleaning areas | Floor, walls, steps and waterline |
| Cleaning cycles | 1 - 90 min (QC) 2 - 4 h |
| Filtering level | 1 - 2 ultra-fine 5 micron porosity filter elements 2 - 2 Spring Clean-Up large debris filter element (optional) |
| Filter capacity | 5L |
| Number of cycles | 2 from the control unit panel |
| Active Brushing | ✓ |
| Brush Position | Front and Rear |
| Ease of Use | |
| Plug & Play | ✓ |
| Caddy | Optional |
| Fast Cleaning Program | ✓ |
| Remote control | ✕ |
| Technical Specifications | |
| Power Supply | 220V ; 50/60Hz |
| Cleaner voltage | 24 V DC |
| Rated Output Current | 4A |
| Cable length | 16.76 |
| Suction capacity | 17 m3/h |
| Water flow | 284 L/m |
| Cleaning speed | 18 m/min |
| Area cleaned | 5 m2/min |
Warranty:
- 3 Years Warranty
Important Note for Pool Owners
- This model is specifically equipped with a foam roller for safe, effective cleaning on tiled surfaces. For pools with non-tiled surfaces, please refer to the standard model equipped with a durable brush roller.
Frequently Asked Questions
Why does my TigerShark XL QC not climb the walls or only climb partway?
Poor wall-climbing is usually caused by a clogged or heavy filter, worn foam rollers, or debris around the drive tracks. Clean the filter, check that the foam roller is in good condition, and inspect the tracks for obstructions. For tiled pools, ensure the foam roller is installed correctly.
Why does the cleaner climb too high, reach the waterline, and fall backward off the wall?
This can happen when traction is stronger than required or airflow enters the intake at the waterline. Installing the thrust restrictor plate, checking the bottom lid gasket, and ensuring correct handle positioning will stabilise the climbing height.
Why does the cleaner stop after a few minutes of operation?
The cleaner may be detecting an obstruction, low voltage, or an out-of-water condition. Ensure the unit is fully submerged, the impeller is free of debris, and the power source meets voltage requirements. Avoid using extension cords.
Why is the cleaner releasing air bubbles or making a clinking sound at the waterline?
This indicates it is climbing too high and drawing air into the intake. Check that the filter is clean, install the restrictor plate if needed, and confirm the water chemistry is balanced. Adjust the handle to one of the diagonal positions.
Why is my TigerShark not picking up fine dust or heavy debris effectively?
A dirty or overloaded filter reduces suction performance. Clean the filter more frequently, especially after storms or heavy debris events. For a more thorough clean, consider using a dedicated filter cleaning spray such as the Madimack Robotic Filter Cleaner to remove oils and organic build-up from the filter elements.
What should I do if the impeller becomes clogged or blocked?
Turn the power off, remove the cleaner from the pool, and inspect the impeller through the top venturi opening. Remove hair, leaves, or debris, then reinstall the venturi and restart the unit.
Why does my cleaner get stuck on the main drain or raised obstacles?
Raised fittings can interrupt traction. Using the high-velocity inlet can help the unit lift over raised drains. If the same obstacle repeatedly causes issues, consider a compatible main drain cover designed to reduce snag points.
Why does the cable twist or tangle during cleaning?
Cable twisting is usually caused by running multiple cycles without resetting the handle angle. Reverse the handle position with each use. Laying the cable straight in the sun can help remove existing twists.
Why does debris fall out of the cleaner when removing it from the pool?
This occurs when the filter is overloaded or when large debris blocks the intake flaps. Clean the filter more often, remove large debris from the pool before operation, and check that the drain flaps on the bottom lid are seated properly.
What should I do if the cleaner’s drive tracks are slipping or not moving?
Inspect the tracks for trapped debris and check the idler pulleys for smooth rotation. Worn tracks, bearings, or pulleys should be replaced. Genuine replacement parts for the TigerShark range are available from our Hayward TigerShark spare parts section.
Why is the cleaner not climbing tiled walls as expected, even with the foam roller installed?
Check that the foam roller is clean, not worn, and fitted correctly. Ensure the filter is clean and the water chemistry is balanced. Excessive calcium or algae film on tiles can reduce grip, so brushing the walls beforehand may help. If you are unsure whether this cleaner is the best match for your pool shape or surface, click here for help choosing the best suitable pool cleaner.
What should I check if the cleaner won’t turn on or has no movement at all?
Verify that the power supply is connected to a GFCI outlet and switched on, and confirm that the floating cable is securely plugged into the power supply. Check for signs of damage to the cable or plug. If there is still no movement, the unit may require power supply or motor box testing.
Why does the cleaner turn on briefly, then shut off again?
This can be caused by pump overcurrent, drive overcurrent, or an obstruction. Check for debris around the impeller, trapped material in the tracks, or blockages around the wheels. Ensure the cleaner is fully submerged before turning it on. If the behaviour persists after checks and cleaning, please contact us for further assistance.
How can I reduce the chance of the cleaner flipping over during operation?
Confirm that the handle is positioned diagonally and alternated between uses. Check for water inside the handle, as this can affect balance. If the behaviour continues, the motor assembly or buoyancy components may need inspection by a technician.
How often should the filter be cleaned during initial use or after a dirty pool event?
During early use or after storms, it may need cleaning every 30 minutes to a few hours until the pool stabilises. Regular cleaning after each cycle is recommended to maintain strong suction and climbing performance.
Is it safe to leave the TigerShark in the pool between cleaning cycles?
The cleaner should be removed after each cycle. Long-term immersion increases wear on bearings, seals, and cable components. Store the unit in a shaded, dry area between uses.
