SensaHeat ES Series 13kW Pool Heat Pump w/ WiFi

Utilizing the latest soft-start inverter technology SensaHeat pumps offer world-class energy efficiency so that you can enjoy a longer swim season.
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    • Satisfaction Guarantee: If you are not satisfied with a product for any reason, you are welcome to return it to us for a full refund or exchange within 30 days of the purchase date - even if you have used the product. Returns are free, and we will cover return shipping.
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You are welcome to return any product for a refund or exchange. See terms below.

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Free, Easy Returns

Returns are free, there are no fees. We also make sure returns are easy to organize and processed promptly.

Satisfaction Guarantee

We stock quality pool and spa equipment and supplies from the most renowned manufactures in Australia and the world and we are confident that you will be very pleased with your purchase. If for any reason you are not satisfied with a product, you are welcome to return it to us for a refund or exchange within 30 days of the purchase date. The refund will be issued to the full amount paid for the product including shipping.

Terms

  • You must contact us within 30 days of the date of purchase.
  • The product must be returned in good conditions.
  • Products damaged because of incorrect use, negligence or misuse will not be accepted.
  • All components, accessories and original packaging must be returned.
  • A copy of the original receipt must be included with the return.
  • Products must be shipped or returned to our Penrith NSW warehouse using a pre-paid label we will supply.

If you have any questions about our return policy, please contact us on 1300 766 619 or through our "contact us" form.

How to return a product

For more details including the steps required to return a product click here





Feefo independent product rating
In stock
SKU
SH-HPES13
$3,799.00
SensaHeat Premium Authorized SensaHeat Retailer

The SensaHeat ES Series 13kW Pool Heat Pump with WiFi is an advanced, highly efficient pool and spa heater designed to extend your swimming season or serve as an alternative to solar heating. It features a full inverter power supply, ensuring exceptional energy efficiency with a COP of up to 11, and operates super quietly. The ES Series utilizes eco-friendly R32 refrigerant and comes with a reverse cycle for both heating and cooling. It includes a durable titanium heat exchanger with a 25-year warranty and a corrosion-resistant ABS/aluminum casing. The unit is also equipped with WiFi for remote control, an easy-to-use digital control panel, and touch control for added convenience.

Benefits:

  • Extended Swimming Season: Enjoy your pool for longer periods throughout the year.
  • Energy Efficiency: Save on energy costs with the full inverter power supply and high COP.
  • Quiet Operation: Quiet performance ensures a peaceful poolside environment.
  • Eco-Friendly: Utilizes R32 refrigerant, reducing environmental impact.
  • Durability: Titanium heat exchanger and corrosion-resistant casing ensure long-lasting performance.
  • Convenient Control: WiFi capability allows for easy remote operation and touch control provides user-friendly interaction.

Highlights:

  • COP of up to 11: Highly efficient energy usage.
  • R32 Refrigerant: Environmentally friendly refrigerant.
  • Reverse Cycle: Capable of both heating and cooling.
  • 25-Year Warranty: On the titanium heat exchanger.
  • WiFi Control: Operate the heat pump remotely with an app.
  • Touch Control: Intuitive and user-friendly control interface.
  • Quiet Operation: Minimal noise during operation.

Features:

  • Inverter Power Supply: Ensures high efficiency and energy savings.
  • Super Quiet Operation: Maintains a quiet environment around the pool.
  • R32 Refrigerant: Eco-friendly and efficient.
  • Reverse Cycle Heating & Cooling: Versatile operation for year-round comfort.
  • WiFi Control: Allows control from anywhere via an app.
    • On/Off of your pool heat pump
    • Select Silence/Boost mode
    • Set water temperature
    • Set timer
    • Weather forecast
  • Touch Control: Easy-to-use digital control panel for simple operation.
  • 2 Modes of Operation:
    • Boost Mode: Provides rapid heating.
      • Heating capacity: 20% to 100% capacity
      • Intelligent optimization
      • Fast heating
    • Silence Mode: Offers quieter operation with efficient performance.
      • Heating capacity: 20% to 80% capacity
      • Sound level: 3dB (A) lower than Boost mode
  • Titanium Heat Exchanger: Provides durability and comes with a 25-year warranty.
  • Front Fan Discharge: Optimizes airflow and efficiency.
  • Anti-Corrosion ABS/Aluminum Casing: Protects against the elements.
  • Australian Electrical Approval: Meets local safety standards.
  • Soft Start Inverter Technology: Reduces startup power demand by up to 70%.

Operating condition and range:

  • Air temperature operating range 0°C~43°C
  • Heating temperature setting range 18°C~40°C.
  • Cooling temperature setting range 12°C~30°C
  • Ambient air temperature for best performance is between 15°C ~ 25°C.

Ventilation Requirements:

All Sensa-Heat inverter heat pumps must to be installed in an outdoor/well ventilated area.

  • The diagram displays the minimum outdoor ventilation area required for optimum performance.
  • Locate the heat pump in an easily accessible position to ensure easy access for operation and service.
  • Ensure condensation water discharged from the bottom of the heat pump has a course to freely drain away.

Optional Accessories:

  • DT-H5RO-I Heat Pump Interface / Controller

    Heat Demand. As most pools are filtered for 8 hours a day, extra run times are often required to maintain the water at the desired temperature. The Sensaheat heat pump is equipped with a ‘Demand Heat” function that will assist in maintaining the temperature of the pool by communicating to the H5R0-I. The controller will over-ride the filter pump when heat is called for by the heat pump which monitors the temperature within its defined run times. By this mean, the user is sure the water is always ready to bathe, day or night.

Warranty:

  • 25 years: Anti-corrosion warranty on the titanium heat exchanger coils
  • 3 years: Compressors
  • 2 years: Parts
  • 1 year: On-site Labour

ES Series Specifications:

Model HPES09 HPES13 HPES16 HPES20 HPES24
PERFORMANCE CONDITION: Air 27C/ Water 27C/ Humidity 80%
Heating capacity (Kw) 9.0 13.0 16.0 20.2 24.2
COP Range 10.5-6.2 10.8-6.3 10.7-6.2 10.8-6.2 10.8-6.3
Average COP at 50% Speed 9 9.2 9.1 9.1 9.2
PERFORMANCE CONDITION: Air 15C/ Water 26C/ Humidity 70%
Heating Capacity (Kw) 6.5 9 11 14 16
COP Range 6.5-4.2 6.2-4.5 6.6-4.3 6.5-4.2 6.6-4.5
Average COP at 50% Speed 6.1 6 6.1 6.1 6.2
PERFORMANCE CONDITION: Air 35C/ Water 28C/ Humidity 80%
Cooling Capacity (Kw) 3.6 5 6.1 7.7 8.8
TECHNICAL SPECIFICATIONS
Reverse Cycle Standard
WiFi Standard
Heat Exchanger Twisted Titanium
Power Supply 230V 1 Ph
Electrical Connection 10A Plug 15A Plug Hard Wired Hard Wired Hard Wired
Rated Input Power (Kw) 0.28-1.55 0.41-2.01 0.50-2.56 0.60-3.26 0.72-4.81
Rated Input Current (A) 1.21-6.73 1. 76-8. 70 2.17-11.12 2.61-14.16 3.13-16.56
Maximum Input Current (A) 8.0 12.5 17.0 19.5 20.5
Sound Level at 1m dB (A) 41.6-53.5 43.9-54-0 46.2-57.3 46.3-58.1 46.9-58.7
Sound Level at 10m dB (A) 21.6-33.5 23.9-34.0 26.2-37.3 26.3-38.1 26.9-38.7
Advised Water Flow (L/Min) 50-70 60-80 80-120 120-150 150-200
Water Connection (mm) 40mm
Net Weight (kg) 46 49 60 68 68
Net Dimension L x W x H (mm) 903x349x654 903x349x654 991x349x654 991x349x754 991x420x757

Basic "extended season" heater sizing guide

The below table is a guide for extending your swimming season (Sept-April). Many factors contribute to selecting the correct heater size, we always recommend that a sizing evaluation be completed before purchasing any heater.

These values are calculated using the average temperature, humidity and wind speed in the location listed.

20,000L 40,000L 60,000L 80,000L
Brisbane 9-13kW 9-13kW 13-17kW 20-21kW
Sydney 9-13kW 13kW 20-21kW 24-28kW
Melbourne 13kW 20-21kW 28kW 35kW
Canberra 13kW 20-21kW 28kW 35kW
Hobart 13kW 20-21kW 28kW 35kW
Adelaide 13kW 16-17kW 24-28kW 35kW
Perth 9-13kW 16-17kW 21-24kW 28kW

The above table lists sizes for an extended season (Sept-April) with a swimming temperature of 28 degrees Celsius. Calculations are based on average pool dimensions for an in-ground pool using a cover with a run time of 10 hours a day with an average wind exposure and standard shading.

These recommendations are a guide only. For help choosing the best suitable pool heat pump click here

More Information
SKUSH-HPES13
BarcodeSH-HPES13
Package Height67 cm
Package Length92 cm
Package Width36 cm
Warranty2 Years
BrandSensaHeat
ModelHPES13
Product TypeHeat Pump
Shipping TypeBulky - Oversized
Heat Capacity (kW)13.0 kW
Power Input0.41 - 2.01 kW
C.O.P.10.8 - 6.3
Max Amps12.5
Connection Type15A Plug
Water Flow Rate60 - 80 L/Min
Noise (Decibels)43.9 - 54.0 at 1m dB (A)
Plumbing40mm

Festive Season Delivery Delays:

During the Christmas and New Year's festive season, unexpected delays beyond our control may occur due to high demand and logistical challenges faced by our delivery partners. While we’re working hard to ensure prompt dispatch, we appreciate your patience and understanding during this busy time.


Shipping

Same-day dispatch applies to orders received by 12.00 pm (AEST) during business days. Orders received after 12.00 pm and on weekends or public holidays will be dispatched on the next business day.

Delivery fees are $16.95 flat-rate per order Australia-wide, no matter how many products are in it. Orders containing bulky items like sand filters, acoustic boxes, heat pumps, pool covers, and pool slides may incur additional fees as they require specialized carriers.

Below are the estimated time to arrival in business days once an order is shipped.

Destination Sydney NSW VIC QLD SA WA/NT
Business Days 1 - 2 2 - 4 2 - 4 2 - 4 3 - 4 5 - 6

Rural and remote addresses, where delivery is not provided every day, may take longer.

Returns

    • Satisfaction Guarantee: If you are not satisfied with a product for any reason, you are welcome to return it to us for a full refund or exchange within 30 days of the purchase date - even if you have used the product. Returns are free, and we will cover return shipping.

We take full responsibility for the safe arrival of the products that you order from us. We will replace at our expense any product that arrives faulty, damaged during transit, or is the incorrect product. Click here for details

If you have any questions about our shipping policy or our return policy, please contact us on 1300 766 619 or through our contact us form.