Note: This is a bulky product that requires special logistics and returns for "change of mind" are not accepted. Click here for help choosing a heat pump.
SensaHeat ES Series 20kW Pool Heat Pump w/ WiFi
Utilizing the latest soft-start inverter technology SensaHeat pumps offer world-class energy efficiency so that you can enjoy a longer swim season.
$5,534.00
In stock
Order now while supplies last!
Satisfaction Guarantee
All products covered
Same Day Dispatch
On orders placed by 12pm AEDT
Price Match
Quick, simple & easy
Secure Shipping with Tracking
Guaranteed to arrive safely
Flat rate shipping
Per order Australia-wide
Free, Easy Returns
Hassle-free and convenient
Customer Service & Support
Dedicated call center
The SensaHeat ES Series 20kW Pool Heat Pump with WiFi is an advanced, highly efficient pool and spa heater designed to extend your swimming season or serve as an alternative to solar heating. It features a full inverter power supply, ensuring exceptional energy efficiency with a COP of up to 11, and operates super quietly. The ES Series utilizes eco-friendly R32 refrigerant and comes with a reverse cycle for both heating and cooling. It includes a durable titanium heat exchanger with a 25-year warranty and a corrosion-resistant ABS/aluminum casing. The unit is also equipped with WiFi for remote control, an easy-to-use digital control panel, and touch control for added convenience.
Benefits:
- Extended Swimming Season: Enjoy your pool for longer periods throughout the year.
- Energy Efficiency: Save on energy costs with the full inverter power supply and high COP.
- Quiet Operation: Quiet performance ensures a peaceful poolside environment.
- Eco-Friendly: Utilizes R32 refrigerant, reducing environmental impact.
- Durability: Titanium heat exchanger and corrosion-resistant casing ensure long-lasting performance.
- Convenient Control: WiFi capability allows for easy remote operation and touch control provides user-friendly interaction.
Highlights:
- COP of up to 11: Highly efficient energy usage.
- R32 Refrigerant: Environmentally friendly refrigerant.
- Reverse Cycle: Capable of both heating and cooling.
- 25-Year Warranty: On the titanium heat exchanger.
- WiFi Control: Operate the heat pump remotely with an app.
- Touch Control: Intuitive and user-friendly control interface.
- Quiet Operation: Minimal noise during operation.
Features:
- Inverter Power Supply: Ensures high efficiency and energy savings.
- Super Quiet Operation: Maintains a quiet environment around the pool.
- R32 Refrigerant: Eco-friendly and efficient.
- Reverse Cycle Heating & Cooling: Versatile operation for year-round comfort.
- WiFi Control: Allows control from anywhere via an app.
- On/Off of your pool heat pump
- Select Silence/Boost mode
- Set water temperature
- Set timer
- Weather forecast
- Touch Control: Easy-to-use digital control panel for simple operation.
- 2 Modes of Operation:
- Boost Mode: Provides rapid heating.
- Heating capacity: 20% to 100% capacity
- Intelligent optimization
- Fast heating
- Silence Mode: Offers quieter operation with efficient performance.
- Heating capacity: 20% to 80% capacity
- Sound level: 3dB (A) lower than Boost mode
- Boost Mode: Provides rapid heating.
- Titanium Heat Exchanger: Provides durability and comes with a 25-year warranty.
- Front Fan Discharge: Optimizes airflow and efficiency.
- Anti-Corrosion ABS/Aluminum Casing: Protects against the elements.
- Australian Electrical Approval: Meets local safety standards.
- Soft Start Inverter Technology: Reduces startup power demand by up to 70%.
Operating condition and range:
- Air temperature operating range 0°C～43°C
- Heating temperature setting range 18°C～40°C.
- Cooling temperature setting range 12°C～30°C
- Ambient air temperature for best performance is between 15°C ~ 25°C.
Ventilation Requirements:
All Sensa-Heat inverter heat pumps must to be installed in an outdoor/well ventilated area.
- The diagram displays the minimum outdoor ventilation area required for optimum performance.
- Locate the heat pump in an easily accessible position to ensure easy access for operation and service.
- Ensure condensation water discharged from the bottom of the heat pump has a course to freely drain away.
Optional Accessories:
- DT-H5RO-I Heat Pump Interface / Controller
Heat Demand. As most pools are filtered for 8 hours a day, extra run times are often required to maintain the water at the desired temperature. The Sensaheat heat pump is equipped with a ‘Demand Heat” function that will assist in maintaining the temperature of the pool by communicating to the H5R0-I. The controller will over-ride the filter pump when heat is called for by the heat pump which monitors the temperature within its defined run times. By this mean, the user is sure the water is always ready to bathe, day or night.
Warranty:
- 25 years: Anti-corrosion warranty on the titanium heat exchanger coils
- 3 years: Compressors
- 2 years: Parts
- 1 year: On-site Labour
ES Series Specifications:
| Model | HPES09 | HPES13 | HPES16 | HPES20 | HPES24 |
|---|---|---|---|---|---|
| PERFORMANCE CONDITION: Air 27C/ Water 27C/ Humidity 80% | |||||
| Heating capacity (Kw) | 9.0 | 13.0 | 16.0 | 20.2 | 24.2 |
| COP Range | 10.5-6.2 | 10.8-6.3 | 10.7-6.2 | 10.8-6.2 | 10.8-6.3 |
| Average COP at 50% Speed | 9 | 9.2 | 9.1 | 9.1 | 9.2 |
| PERFORMANCE CONDITION: Air 15C/ Water 26C/ Humidity 70% | |||||
| Heating Capacity (Kw) | 6.5 | 9 | 11 | 14 | 16 |
| COP Range | 6.5-4.2 | 6.2-4.5 | 6.6-4.3 | 6.5-4.2 | 6.6-4.5 |
| Average COP at 50% Speed | 6.1 | 6 | 6.1 | 6.1 | 6.2 |
| PERFORMANCE CONDITION: Air 35C/ Water 28C/ Humidity 80% | |||||
| Cooling Capacity (Kw) | 3.6 | 5 | 6.1 | 7.7 | 8.8 |
| TECHNICAL SPECIFICATIONS | |||||
| Reverse Cycle | Standard | ||||
| WiFi | Standard | ||||
| Heat Exchanger | Twisted Titanium | ||||
| Power Supply | 230V 1 Ph | ||||
| Electrical Connection | 10A Plug | 15A Plug | Hard Wired | Hard Wired | Hard Wired |
| Rated Input Power (Kw) | 0.28-1.55 | 0.41-2.01 | 0.50-2.56 | 0.60-3.26 | 0.72-4.81 |
| Rated Input Current (A) | 1.21-6.73 | 1. 76-8. 70 | 2.17-11.12 | 2.61-14.16 | 3.13-16.56 |
| Maximum Input Current (A) | 8.0 | 12.5 | 17.0 | 19.5 | 20.5 |
| Sound Level at 1m dB (A) | 41.6-53.5 | 43.9-54-0 | 46.2-57.3 | 46.3-58.1 | 46.9-58.7 |
| Sound Level at 10m dB (A) | 21.6-33.5 | 23.9-34.0 | 26.2-37.3 | 26.3-38.1 | 26.9-38.7 |
| Advised Water Flow (L/Min) | 50-70 | 60-80 | 80-120 | 120-150 | 150-200 |
| Water Connection (mm) | 40mm | ||||
| Net Weight (kg) | 46 | 49 | 60 | 68 | 68 |
| Net Dimension L x W x H (mm) | 903x349x654 | 903x349x654 | 991x349x654 | 991x349x754 | 991x420x757 |
Basic "extended season" heater sizing guide
The below table is a guide for extending your swimming season (Sept-April). Many factors contribute to selecting the correct heater size, we always recommend that a sizing evaluation be completed before purchasing any heater.
These values are calculated using the average temperature, humidity and wind speed in the location listed.
| 20,000L | 40,000L | 60,000L | 80,000L | |
|---|---|---|---|---|
| Brisbane | 9-13kW | 9-13kW | 13-17kW | 20-21kW |
| Sydney | 9-13kW | 13kW | 20-21kW | 24-28kW |
| Melbourne | 13kW | 20-21kW | 28kW | 35kW |
| Canberra | 13kW | 20-21kW | 28kW | 35kW |
| Hobart | 13kW | 20-21kW | 28kW | 35kW |
| Adelaide | 13kW | 16-17kW | 24-28kW | 35kW |
| Perth | 9-13kW | 16-17kW | 21-24kW | 28kW |
Please Note: These recommendations are a guide only. The above table lists sizes for an extended season (Sept-April) with a swimming temperature of 28 degrees Celsius. Calculations are based on average pool dimensions for an in-ground pool using a cover with a run time of 10 hours a day with an average wind exposure and standard shading. Temperature loss and heat up time will vary according to the month of the year, quality of cover if installed, soil condition, shade, wind and weather conditions.
| SKU | SP-HPES20 |
|---|---|
| Barcode | SP-HPES20 |
| Package Length | 101 cm |
| Package Width | 36 cm |
| Package Height | 77 cm |
| Warranty | 2 Years |
| Brand | SensaHeat |
| Model | HPES20 |
| Product Type | Heat Pump |
| Shipping Type | Bulky - Oversized |
| Heat Capacity (kW) | 20.2 kW |
| Power Input | 0.60 - 3.26 kW |
| C.O.P. | 10.8 - 6.2 |
| Max Amps | 19.5 |
| Connection Type | Hard Wired |
| Water Flow Rate | 120 - 150 L/Min |
| Noise (Decibels) | 46.3 - 58.1 at 1m dB (A) |
| Plumbing | 40mm |
Shipping
Same-day dispatch applies to orders received by 12.00 pm (AEST) during business days. Orders received after 12.00 pm and on weekends or public holidays will be dispatched on the next business day.
Delivery fees are $19.95 flat-rate per order Australia-wide, no matter how many products are in it. Orders containing bulky items like sand filters, acoustic boxes, heat pumps, pool covers, and pool slides may incur additional fees as they require specialized carriers.
Below are the estimated time to arrival in business days once an order is shipped.
| Destination | Sydney | NSW | VIC | QLD | SA | WA/NT |
|---|---|---|---|---|---|---|
| Business Days | 1 - 2 | 2 - 4 | 2 - 4 | 2 - 4 | 3 - 4 | 5 - 6 |
Rural and remote addresses, where delivery is not provided every day, may take longer.
Returns
Satisfaction Guarantee: If you are not satisfied with a product for any reason, you are welcome to return it to us for a full refund or exchange within 30 days of the purchase date - even if you have used the product. Returns are free, and we will cover return shipping.
We take full responsibility for the safe arrival of the products that you order from us. We will replace at our expense any product that arrives faulty, damaged during transit, or is the incorrect product. Click here for details
If you have any questions about our shipping policy or our return policy, please contact us on 1300 766 619 or through our contact us form.